Support
Contact details and product information.
This page provides support contact details and the basic product information linked from the App Store listing.
Support for the current release
Marble Snake+ support
If you need help with Marble Snake+ or want to report a bug from the live App Store release, use the details below.
On the App Store
Free download
Age rating 9+
Include device model, iOS version, and a short description of the issue when you email support.
Contact
Direct support
Email: marblesnake@jacsteyn.com
Support requests should include your device model, iOS version, and a short description of the issue.
App details
Current release information
- App name: Marble Snake+
- Availability: Available on the App Store
- Price: Free
- Compatibility: Requires iOS 17.0 or later
- Device support: Designed for iPhone, compatible with iPad and iPod touch
- Minimum iOS: 17.0
- Orientation: Portrait
- Age rating: 9+
- Connectivity: Not required for gameplay
FAQ
Where can I download the game?
FAQ
Do I need an account?
No. Marble Snake+ does not require sign-in or account creation.
FAQ
Does the game need internet access?
No. The game can be played offline.
FAQ
Where are highscores stored?
High scores are stored locally on the device.
FAQ
What should I send with a bug report?
Include the device model, iOS version, what you were doing at the time, and whether the issue is repeatable.
Privacy summary
Simple by design.
Marble Snake+ does not require sign-in and does not depend on online play.
No account required
Offline gameplay
Local high scores
Support via email